About UsMindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world’s most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.
With purpose-built applications, proven methodologies, and best practices designed to drive effective sales onboarding and ongoing readiness, mindtickle enables company leaders and sellers to continually assess, diagnose and develop the knowledge, skills, and behaviors required to engage customers and drive growth effectively. We are funded by great investors, like Softbank, Canaan partners, NEA, Accel Partners, and others.
Job BriefWe are looking for a dependable, personable, and organized Office Manager to support the day-to-day business needs of our growing team in North America and EMEA. You thoroughly enjoy this role and want to make a long-term home supporting our team as a skilled, professional Office Manager. You have a keen eye for detail, good problem-solving skills, and you like working with people in a fast-paced environment. You are comfortable and effective working remotely in a digital, web-based, and Zoom-based ecosystem. You are a self-starter with fantastic organizational and time management skills.
You have excellent administrative and technical skills with the ability to multi-task and adapt in a fast-paced environment. You aren’t afraid to roll up your sleeves and dive into a problem and fix it with the resources available to you. You possess outstanding written, verbal, and interpersonal communication skills. You will be a pivotal member of our US team as we grow and scale. You will support and work closely with the HR Operations Coordinator, Sr. Manager, People Success and US People Success Leader. You enjoy working with people and helping to make their work environment efficient and productive. Collaborating with teams and individuals is your strong suit.Office and Facilities Manager Responsibilities:- Manage all office administration for a 125+ team in the US.
- Responsible for a range of activities -- everything from stocking supplies, arranging meals amp; snacks, organizing business review meetings, or conducting town hall meetings.
- Ensure people in the office or remote are able to function smoothly.
- Interface with and direct the activities of various vendors. Examples: plant service, lunch food vendor, catering, office equipment, IT, security systems, snack, and drink vendors, etc.
- Responsible for corporate event planning including catering coordination and swag distribution to build company culture.
- Manage outside vendors, collaborate with the IT team, office/equipment procurement, and coordinate the shipping and receiving the same from employees.
- Order kitchen supplies, stock snacks, and paper goods, set out food for catered and other events, and clean up following events; clean common areas daily.
- Serve as a backup person for the HR Coordinator in onboarding employees, and a partner in making them feel welcome both before and after their start date.
- Learn and support various tactical HR activities such as conducting I 9 verifications, managing digital files, and database entry.
- Act as a "travel director," answering regular employee queries, and/or directing them to the proper person to do so for travel arrangements.
- Manage and purchase regular gifts and awards, in the form of gift cards, gift baskets, swag, etc.
- Outline, organize, and execute an office re-opening plan from start to finish.
- Lead and update office safety program, including opening as COVID-safe office.
- Establish and maintain an emergency response plan; and on-the-job injury response protocol.
Qualifications and Requirements:- Relevant experience in an administrative role.
- Demonstrated ability to anticipate the needs of the organization and solve problems in advance, with experience and sensitivity in managing confidential information discreetly.
- Must be located within an hour’s commute to the SF Office and able to be physically present there daily upon reopening office. Prior to reopening the office, must be willing and able to go there for mail scanning and other duties on a weekly basis.
- Ability to conduct research on best practices and present information effectively.
- Experience in planning and managing events.
- Excellent written and verbal communication skills.
- Experience working in Gmail and GSuite, Excel, PowerPoint, Word (preferred).
- Fantastic organizational and time management skills.
- Strong decision-making and problem-solving skills.