As a acountable receivable Specialist will join our team to build strong relationships with our amazing customers. The successful candidate will bring high energy, a passion for customers, and an amazing approach that customers will love.
Requirements
- Prepare and present reports on collection activities and progress identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency
- Locating debtors and contacting them via phone or mail to address their overdue payments and determine the reason for the outstanding debt
- Communicating with the sales department to maintain accurate and updated information on client accounts and payments
- Contacting customers to inform on delinquency, encourage on-time payments and set up payment plans that can facilitate good credit
- Processing customer payments, account adjustments, and customer refunds where appropriate
- Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately
- Identify outstanding account receivablesInvestigate historical data for debts and bills
- Take actions in order to encourage timely payment
- Process payments and refunds
- Resolve customer credit issues
- Update account status records
Benefits
We offer a generous benefit package.