Account Lead at Circus/MediaMonks COL
MediaMonks, Colombia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Jul 9, 2021
Last Date
Aug 9, 2021
Location(s)

Job Description

We are looking for an Account Lead that will build a high-performing team, and have a seat with senior clients and partners. As a strategic Head of Account, this person will create a successful long-term relationship with our new partnd also manage the team into success, along w of the Agency’s Executive Leadership. This role is located in Bogotá.

The Account Lead is the point of contact for the strategic accounts’ stakeholders and is responsible for developing and maintaining a long-term relationship with the clients. Is invested in ensuring a high-performance team and product aligned to a common purpose.

  • Manage and grow one of our key accounts.
  • Achieve assigned strategic account objectives
  • Establish strong, long-term client relationships
  • Communicate with major clients on a regular basis and respond to specific queries
  • Suggest solutions and innovative ideas meet client needs
  • Handle complaints and problems in a timely and effective manner
  • Act as the liaison between key customers and internal teams
  • Identify and approach new potential strategic customers
  • Monitor sales performance metrics
  • Prepare monthly, quarterly and annual reports and forecasts

Requirements

  • Proven work experience as a Strategic account director or Head of Accounts/Client at Advertising/Marketing Agencies and Tech
  • Hands-on experience with CRM software and Account management systems
  • Understanding of sales performance metrics
  • An ability to address customer requests in a timely manner
  • Deep understanding of digital and new channels
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation skills with a problem-solving attitude
  • BSc degree in Sales, Business Administration or relevant field
  • Excellent English communication skills.

Job Specification

Job Rewards and Benefits

MediaMonks

Information Technology and Services - London, United Kingdom
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