Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job titlenobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
As part of Medallia’s Strategic Commercial Sales Team, you will be responsible for the sale of Medallia's Product Suite into a vertical account list of Strategic Commercial accounts.
The Commercial Sales Team is one of the fastest growing division at Medallia! You will manage every opportunity from the beginning until close, including final negotiations.
Responsibilities• Generate net new business and expansion of presence in strategic commercial accounts within your named account list• Balance between heavy pipeline generation, outbound prospecting, and running tight sales cycles from start to finish• Collaborate with customers amp; prospects to clearly define current challenges and pain related to achieving overall business objectives• Perform sales presentations/demonstrations to match Medallia's solutions and value proposition with identified business needs• Accurately forecast quarterly and monthly sales by possessing a full understanding of customers’ specific decision-making and purchasing process• Collaborating closely with Medallia ecosystem (Pre-Sales, Professional Services and Legal teams)Required Qualifications- Bachelor’s Degree or equivalent work experience
- 3+ years proven Commercial SaaS sales experience
- 2+ years experience in a software full-cycle selling role
- Demonstrated experience selling complex business applications/technology solutions at the C-Suite level
- Proven top performer (consistently exceeds targets)
- Strong executive presence and presentation experience (both in-person and over video calls)
- Ability to travel up to 30% in the future (post-COVID restrictions)
- Bilingual or Native Proficiency
- PLEASE NOTE: Resumes must be submitted in English for consideration
Preferred Qualifications- Working knowledge of Salesforce/CRM, Excel and other productivity tools
- A sound understanding of the sales processes and associated best practices (MEDDICC, Challenger, etc.)
- Prior work experience and knowledge of solution-selling strategies and business value selling
At Medallia, we don’t just accept differencewe celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.