Key Account Manager (Colombia)
Exoticca, Colombia
Job Description
What is Exoticca?
Do you like traveling? Do you enjoy the exotic? Do you like challenges? If the answer is YES, welcome to Exoticca! Exoticca is a company that started in 2013 by professionals specialized in the creation and online distribution of trips. Our mission is to offer our clients the possibility to visit the most beautiful and stimulating places on our planet, though the best holiday packages, at unbelievable prices. We are a highly ambitious and well-funded start-up, backed by top national and international investors that have also participated in the growth of other success stories, such as SinDelantal.com, or Idealista, among others.
At Exoticca we are looking for people who want to offer their best to create unforgettable experiences for our customers. We are a young, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
You will be joining the Growth Team that is responsible for:
- Define and develop the growth strategy of the company.
- Identify and develop international geographical expansion opportunities.
- Identify and develop new growth channels.
- Explore grey label opportunities, resellers partnerships, joint ventures, and other growth strategies by market.
- Develop the B2B and B2B2C strategies and key markets.
- Manage new channels Pamp;Ls.
- Coordinate and align resources across the company to develop the business: Finance, Call Centre, Operations, Technology, Product and Marketing.
- Establish local alliances to build strategic partnerships to drive company growth.
- Explore and lead Mamp;A opportunities that complement Exoticca’s growth.
What is our proposal?
The profile we are looking for is commercial, with the main objective of optimizing the two partnerships in the territory. The business development in CO, as in most of the markets where we are in the B2B Latam, they are large distribution channels with a pipeline of huge projects with many suppliers seeking the volume of these channels.
Responsibilities:
- Conduct needs analysis of current partnerships to optimize them.
- Research and analyze the tourism market to identify growth opportunities.
- Design and implement effective commercial strategies to achieve sales objectives.
- Maintain strong relationships with existing customers to foster loyalty.
- Develop fluid communication with customers to capture opportunities and needs, such as product suitability, tools, commercial campaign management, promotions, etc.
- Perform periodic follow-ups to ensure continuous customer satisfaction.
- Identify and prospect new potential customers in the tourism market.
- Making effective presentations to highlight the company's services and products.
- Closing commercial agreements and contracts with new clients.
Requirements
- Proven experience in sales and business development in the tourism industry.
- In-depth knowledge of the local and international tourism market.
- Excellent communication and negotiation skills.
- Results oriented.
- Proactivity to present opportunities and solutions .
- Commitment to customer experience.
- Orientation and motivation for professional growth.
- Knowledge of digital processes.
Benefits
- Competitive compensation package in line with job responsibilities and experience.
- Travel packages at reduced prices as perk for employees!
- Unlimited coffee, language lessons, quarterly teamwork activities, global biannual parties.
- And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!
Exoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.
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