Accounts Receivable Clerk
Support Shepherd, Colombia
Job Description
Fully remote, Only for LATAM
Position: Accounts Receivable Clerk
Working Hours: 8:00 AM - 5:00 PM EST
Holidays: US Holidays
Salary Range: 1000 - 2000 USD
Payment Frequency: Monthly
Additional benefits: 2 weeks of annual paid vacation + 3 annual paid sick days
Support Shepherd, is a headhunter agency hiring talented people across Latam for international clients!
Scope of the Role
In the capacity of an Accounts Receivable Professional, your integral role involves overseeing the comprehensive accounts receivable process, encompassing responsibilities such as invoicing, payment tracking, and fostering positive client connections. Your central focus centers on maintaining precise records of outstanding invoices, ensuring accurate and prompt client billing, and participating in activities including reconciling payments, addressing inquiries, and conducting aging analyses. Effective communication, organizational aptitude, and adept customer service skills are essential attributes as you directly engage with clients to address billing queries and collaborate seamlessly within internal teams for efficient collection processes. Your role significantly contributes to financial stability and cultivating favorable business relationships through expert accounts receivable management.
Duties and responsibilities:
- Invoice Management: Generate and issue accurate and timely invoices to clients based on agreed terms and services rendered.
- Collection Activities: Monitor outstanding accounts, initiate collection efforts, and follow up on overdue payments through calls, emails, and written communication.
- Payment Reconciliation: Match incoming payments with invoices and ensure proper allocation to customer accounts.
- Dispute Resolution: Investigate and resolve discrepancies or disputes related to invoices and payments in a timely manner, collaborating with internal teams and clients.
- Customer Communication: Maintain open lines of communication with clients to address inquiries, provide billing information, and establish rapport for effective collection management.
- Aging Analysis: Regularly review and analyze accounts receivable aging reports to identify delinquent accounts and take appropriate actions.
- Recordkeeping: Maintain accurate and up-to-date records of all communication, payment activities, and collection efforts.
- Reporting: Generate and present regular reports on accounts receivable status, collection progress, and aging analysis to management.
- Process Improvement: Identify opportunities for streamlining the accounts receivable process, enhancing efficiency, and reducing days of sales outstanding (DSO).
- Collaboration: Work closely with the finance team, sales, and customer service departments to ensure alignment and resolution of issues affecting receivables.
Requirements
- C1 English level: Excellent verbal and written communication skills, with the ability to effectively present complex information to stakeholders. (Must Have)
- 2+ Years of Experience: Demonstrated experience in accounts receivable roles, along with exposure to executive assistant tasks. (Must Have)
- Accounting Knowledge: Solid understanding of basic accounting principles and practices, especially related to accounts receivable and billing processes.
- Attention to Detail: Strong analytical skills with a high level of accuracy in data entry, payment application, and financial reconciliation.
- Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal stakeholders.
- Time Management: Proven ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
- Software Proficiency: Proficient in using accounting software (e.g., QuickBooks, SAP, etc.), Microsoft Office Suite (Excel, Word, PowerPoint), and calendar management tools.
- Confidentiality: Discretion and respect for the confidential nature of financial and executive information.
Only CVs in English will be considered to participate in the process